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Privacy Policy
Timoneer Hospital

Privacy Policy

This policy explains how Timoneer Hospital website may collect and use patient enquiry information submitted through appointment or contact forms.

Website enquiry privacyContact hospital for detailsPatient data handled carefully
Why Patients Choose Us

Timoneer Hospital care highlights at a glance

Eight main trust points shown as clear medical icons, so visitors can scan experience, emergency support, diagnostics and cashless help quickly.

Serving Since 2009

Long-running hospital presence in Mohaddipur, Gorakhpur.

2 Lakh+ Patients Treated

Experience across OPD, admissions, procedures and follow-up care.

23+ Years Surgical Care

Doctor-led surgical consultation, planning and procedure support.

20+ Years Women's Care

Gynaecology, maternity, infertility and women health consultation support.

Ayushman + Cashless

PM-JAY, TPA and eligible insurance paperwork guidance.

24x7 Emergency

Urgent call-first support with hospital coordination.

Pathology Support

Lab-test support for OPD, admission and surgery planning.

ECG and X-Ray

Doctor-advised diagnostic support under one hospital flow.

Policy Details

Privacy Policy

These website policy pages are written for patient clarity and updated with the latest Timoneer Hospital service context from 25 May 2026.

Jurisdiction and Scope

This Privacy Policy is intended for Timoneer Hospital, Mohaddipur, Gorakhpur, Uttar Pradesh, India, and is governed by applicable Indian privacy, healthcare and data protection requirements as amended from time to time.

Information We Collect

The website may collect customer or patient name, mobile number, email address, service requirement, preferred appointment date, message, location, insurance or scheme details, payment or billing reference, and information voluntarily shared through forms, calls, WhatsApp or hospital communication.

Use of Information

Information is used to respond to enquiries, coordinate appointments, provide hospital service guidance, manage billing or refunds, support insurance or scheme communication, improve patient support, maintain records and comply with legal, medical or administrative requirements.

Third Party Disclosure

Information may be shared only when required with authorized hospital staff, doctors, diagnostic partners, insurers, TPAs, government scheme authorities, payment processors, IT service providers, legal advisers or regulators. The hospital does not sell patient enquiry information.

Information Protection

The hospital takes reasonable steps to keep submitted information confidential and restrict access to authorized personnel involved in patient support, treatment, billing, insurance, administration or legal compliance. No internet or electronic system can be guaranteed to be completely secure.

Rights of Users

Users may request access, correction, update or deletion of personal information where legally permitted. Some medical, billing, insurance or statutory records may need to be retained as required by law, hospital policy or legitimate record-keeping needs.

Cookies Policy

The website may use cookies, analytics tools or similar technologies to improve site performance, understand visitor usage and support enquiry features. Visitors can manage or disable cookies through browser settings, but some website features may not work properly.

Notification of Changes

The hospital may update this Privacy Policy when required for operational, legal or service reasons. Updated versions will be posted on this page with the latest available policy content, and continued website use means acceptance of the updated policy.

Contact

For privacy-related questions, corrections or requests, contact Timoneer Hospital through +91 83539 52676, WhatsApp, or the website contact page.

Need Help?

Speak to the hospital team

For appointment, billing, scheme or insurance questions, contact Timoneer Hospital directly.